A safe and responsible gaming experience at hibage
hibage operates on the promise that entertainment never becomes a problem. We are a safe, transparent and enjoyable platform for players aged 21 and above.
hibage
Why is responsible gaming important?
hibage believes gaming should be a source of enjoyment, not anxiety
Online gaming is now a popular form of entertainment for millions of people in Bangladesh. But like any leisure activity, gaming stays enjoyable only when it is played within limits. hibage always puts responsible gaming first, and the mental and financial well-being of every player matters deeply to us.
Responsible gaming is not just about following rules — it is about understanding your own limits, setting a budget and seeing gaming as a small, enjoyable part of life. If you ever feel that gaming is getting out of your control, asking for help is not a weakness; it is a courageous step.
At hibage we offer several effective tools and approaches to help you keep your gaming experience healthy and in control. From setting deposit limits to self-exclusion — we are here with you.
Our protective tools
Special features from hibage to keep your gaming experience safe and enjoyable
Set a deposit limit
You can decide in advance how much you will deposit each day, each week or each month. This keeps your budget in check and reduces the risk of overspending. Setting a deposit limit is simple and can be changed at any time.
Time-out feature
Taking a short break is a good idea sometimes. Using hibage's time-out feature you can temporarily pause your account for anywhere from 24 hours to several weeks. During this period you will not be able to play any games or make a deposit.
Self-exclusion
If you feel that gaming is affecting your life, self-exclusion is an effective solution. Choosing this option will close your account for a set period or permanently, and you will not be able to access hibage.
Age verification
hibage is only for people aged 21 and above. Age verification is mandatory when opening an account. Protecting minors from gaming is one of our main responsibilities and we make no compromises on this.
Review gaming history
You can view your complete gaming history, deposit and withdrawal records at any time. Analyse your own patterns and make informed decisions. Transparency is the first step in responsible gaming.
24/7 support team
Our Bengali-speaking support team is always ready to help with any gaming-related concerns. Reach us through live chat at any time of the day or night — we are always here to help.
For players aged 21 and above only
The minimum age to participate at hibage is 21. We follow a strict age verification process to protect minors from gaming. If you know that a minor is trying to use this platform, please inform our support team. Together we can create a safe gaming environment.
hibage's commitment to responsible gaming
- Providing transparent information: We provide complete and honest information about the rules of every game, bonus terms and conditions, and risks so that players can make informed decisions.
- Protection of personal data: All your personal and financial information is kept secure through SSL encryption and modern security measures.
- Fair play guarantee: All our games follow fair play principles. Every outcome is determined impartially using Random Number Generator (RNG) technology.
- Fast withdrawal process: Withdrawals via bKash, Nagad, Rocket and Upay are typically completed in just 5-30 minutes, with a minimum withdrawal amount of ৳800.
- Preventing problem gaming: We actively work to identify signs of gaming addiction and provide the necessary support.
- Support in Bengali: Our support team speaks Bengali and is aware of the local context, so you can get help easily.
Warning signs
Seek help immediately if you notice these signs
Financial problems
Using money meant for daily expenses, bills or family needs for gaming, taking on debt or falling under financial pressure are clear signs of gaming addiction.
Strained relationships
Spending less time with family or friends because of gaming, having conflicts in relationships or lying about gaming are important warning signs.
Loss of control
Being unable to stop gaming, playing more to chase losses or feeling restless when not gaming — these are early signs of addiction.
Emotional stress
Feeling irritable when unable to game, experiencing anxiety or depression, and seeing gaming as the only way to relieve stress.
Difficulty concentrating
Being unable to focus on studies, work or daily responsibilities because of gaming, or developing a tendency to avoid them.
Sleep problems
Disturbed sleep due to long hours of gaming at night, feeling physically and mentally tired, and the impact on daytime activities are signs that your gaming habits need to change.
How to use self-exclusion
Take control of your account in a few simple steps
Log in to your account
Log in to your account at hibage and go to Account Settings. There you will find the "Responsible Gaming" section.
Choose time-out or exclusion
Depending on your need, choose a temporary time-out (from 24 hours to several weeks) or a long-term self-exclusion.
Set the time period
Select how many days you would like to take a break for. For a permanent self-exclusion, reactivating the account will require a specific waiting period.
Confirm and take a break
Once you confirm the selection, your account will be deactivated immediately for the set period. During this time you will not be able to access hibage.
Contact the support team
If you have trouble changing the settings or need further help, contact us through our 24/7 live chat support. We will help you in Bengali.
Please note: Changes to deposit limits generally take 24-72 hours to come into effect. However, lowering a limit takes effect immediately and a self-exclusion decision is applied without delay.
Need help? We are here
Do not face gaming problems alone — hibage's support team is always by your side
Live chat support
hibage's Bengali-speaking support team is available 7 days a week, 24 hours a day. Chat with us right away about any gaming-related question or concern.
Email support
To share a detailed issue, write to us at: [email protected] — we will resolve your problem in a short time.
Professional support
Professional mental health services are very effective in dealing with gaming addiction. For mental health support in Bangladesh, contact a local healthcare provider.
Important: Gaming is entertainment — not a way to earn a living. Never place more bets to recover losses. Always enjoy gaming within your means and remember — you have the right to decide to stop at any time.
Common Questions and Answers
What you want to know about responsible gaming
Enjoy gaming safely at hibage
hibage is always by your side to enjoy gaming responsibly. See our FAQ to learn more or start playing.
For 21+ only • Play responsibly